Privacy Policy
This Privacy Policy (“Policy”) outlines how SERUM Electrogreen Pvt. Ltd. (“Prakiti Ice Cream,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information obtained through the Prakiti Ice Cream website (“Website”). By accessing or using the Website, you agree to the terms outlined in this Policy. If you do not agree with this Policy, please refrain from using the Website.
Personal Information Collection
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- Contact information (name, email address, phone number)
- Demographic information (age, gender, location)
- Payment information (credit card details)
- User-generated content (comments, reviews)
- Usage information (browsing patterns, IP addresses)
- Other information provided voluntarily by you
Use of Personal Information
We may use the collected personal information for the following purposes:
- To provide and improve the Website’s functionality
- To process transactions and payments
- To respond to inquiries and provide customer support
- To personalize user experience and recommend products/services
- To send promotional and marketing communications
- To conduct research and analysis for business enhancement
- To comply with legal obligations
Disclosure of Personal Information
We may share personal information with third parties in the following circumstances:
- With service providers assisting in Website operation and related services
- With affiliated and associated companies for business purposes
- With law enforcement agencies as required by law or court orders
- With your consent or as disclosed at the time of collection
Cookies and Tracking Technologies
The Website may use cookies, web beacons, and similar technologies to enhance user experience and collect usage information. Cookies are stored on your device to remember preferences and provide tailored content. You can manage cookie preferences through your browser settings.
Data Security
We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Children's Privacy
The Website is not intended for children under the age of 12. We do not knowingly collect or solicit personal information from children. If you believe we have collected personal information from a child, please contact us to have it removed.
Your Choices
You can choose to:
- Opt out of marketing communications by following instructions in the emails
- Manage cookies through your browser settings
- Update or correct your personal information by contacting us
Changes to this Policy
We reserve the right to amend this Policy at any time. Changes will be effective when posted on the Website, and your continued use constitutes acceptance of the updated Policy.
Contact Us
For questions, concerns, or requests related to this Policy, please contact us at serumelectrogreen@gmail.com.
Governing Law and Jurisdiction
This Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.
By using the Prakiti Ice Cream Website, you consent to the terms outlined in this Privacy Policy. If you do not agree with this Policy, please refrain from using the Website.